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Quick, quality service at a fair price. The independent install crew was professional and their work was very wonderful and clean. The time from payment to install was quite fast and the very friendly lady to come measure had a choice of three colors that fit our home perfectly. The customer service and overall experience was above 5 stars. Thank you very much from a new life long customer!
Large selection of flooring. Great sales staff. Knowledgeable and not pushing you into a sale. We had vinyl flooring installed throughout our home. The installation was thoughtfully done. Yes I will purchase there again. I use the One Step that I buy there for keeping my flooring looking great.
Kevin at the Medford store was great and helped me find some in-stock carpet that I loved because it was a time sensitive project. He was also able to get an installer out less than a week later, who did an awesome job. Super happy with the results, and very excited that we were able to get beautiful new carpet in before I move into my new house!
Would highly recommend this business. From first visit to installation we were comfortable, unrushed, and provided with honest information about our choices. They held our purchase until our contractor was ready for it and worked smoothly with him as well.
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